The success rate at Coast to Coast Interventions is extremely high because we carefully gather information about the individual and plan out a course of action that will best suit the individual and family. Once Coast to Coast receives a request for an intervention, an intervention expert will have an initial phone consultation with the family during which the expert asks questions concerning the drug user's patterns, behaviors, habits, friends and daily life. The interventionist will get an idea of how the person functions and will continue to ask questions until it is clear what type of intervention strategy will need to be taken. During the phone consultation the expert and the family will set up plans for the interventionist to come out to an agreed upon location and they will also discuss who will be present and exactly what will happen before, during and after the intervention. If necessary further phone consultation will take place before the actual intervention.

Once the consultation is complete the interventionist will tell the family about the pre-intervention meeting, which will occur the night before the intervention. Key participants in the intervention will need to understand their role in the intervention and will undergo scenario training by the interventionist. During the pre-intervention meeting consequences for the substance abuser will be discussed and post-intervention plans will also be solidified.

The actual intervention often takes place at the individual's home or close friend or relative's home. This way the intervention is private and the environment is safe and as unthreatening as possible. Close family members, spouses, friends and sometimes co-workers or bosses are involved in the intervention so that the individual can see the way that his/her addiction has hurt and affected other people. In a successful intervention, such as those done by Coast to Coast, the family and interventionist will work as a team to obtain the best possible outcome. If the individual is still unwilling during the intervention the expert and the family will set consequences for the individual. Usually the individual becomes willing as the intervention goes on.

After a successful intervention, the family and expert explain how the treatment process will work and the expert escorts the individual to treatment. The expert continues to follow up both with the family and the individual throughout the treatment process, talking to the family on a regular basis and often times visiting the individual in treatment, or when not possible having phone conversations. Because each client is extremely important to us, the follow up provides a constant flow of communication between all parties and lets the family know what kind of progress is being made. The Interventionist will also continue to communicate with the family throughout the treatment process.